Privacy Policy

Last updated: October 21, 2025

CygnalOps (“we,” “us,” or “our”) respects your privacy. This policy explains what we collect on cygnalops.com, how we use it, and the choices you have.

Information We Collect

  • Contact form submissions (Formspree): When you submit the Quote form, we collect the fields you provide (e.g., name, email, phone, project details). Submissions are delivered to max@cygnalops.com via Formspree’s service.
  • Usage data and analytics: We may use Google Analytics to measure traffic and usage patterns (pages viewed, referrers, device/browser information, approximate location). Data is aggregated and helps improve site performance and content.
  • Device and log data: Our servers may automatically log IP address, user‑agent, and basic request details for reliability and security.

How We Use Your Information

  • Respond to your inquiries and provide quotes or services you request.
  • Operate, maintain, and improve our website and offerings.
  • Detect, prevent, and address technical issues or misuse.
  • Comply with legal obligations.

Formspree

We use Formspree to process and deliver form submissions. By submitting the form, you understand your information will be handled according to Formspree’s practices. We store submissions in our email and internal systems as needed to respond and maintain business records.

Google Analytics

We may use Google Analytics (“GA”) to understand how visitors use our site. GA sets cookies or similar identifiers to measure page views and usage patterns. You can manage cookies in your browser settings and learn more about GA controls (e.g., the Google Analytics opt‑out add‑on) from Google. If enabled, IP addresses may be processed for approximate geolocation; we do not combine GA data with personally identifying information from the Quote form.

Cookies

We use only the cookies necessary for site functionality and optional analytics cookies (if GA is enabled). You can restrict or block cookies through your browser settings; some features may be limited without cookies.

Data Retention

We retain Quote form submissions and related communications for as long as needed to respond and for legitimate business purposes (e.g., records, security, legal). Analytics data is retained according to our GA configuration.

Sharing

We do not sell personal information. We share information with service providers (e.g., Formspree, hosting, analytics) only to operate the site and deliver requested services, and when required by law or to protect our rights and users.

Security

We use reasonable safeguards (technical and organizational) to protect your information. No method of transmission or storage is 100% secure; please use discretion when sending sensitive information.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your information, or to object to or restrict certain processing. To exercise these rights, contact us using the information below. We will verify requests as required and respond consistent with applicable laws (e.g., CCPA, GDPR).

Children’s Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the latest version.

Contact

CygnalOps
Orange, CA (USA)
max@cygnalops.com